Entries Tagged 'SEO' ↓

Some SEO tips from the Web Copywriter are hopefully going to lift the Google Search Ranking of a UK company that turns photos into Personalised Pop Art on canvas.

Which bits did the SEO guy optimise exactly?

Email Marketing leads to SEO opportunity

I recently sent out a Web Copywriter email update and heard back from a mate I used to play tennis with when I lived in Brighton, UK. Dave – who’s worked for some of London’s top design consultancies – had just created a website and invited me to take a look.

UK Personalised Pop Art firm, Photo2Art's website - Before

Personalised Art – turning photos into pop art portraits on canvas

His business is called Photo2Art and the idea is that they turn your photos into Andy Warhol-inspired pop art portraits on canvas. A cute idea but they’re not the only ones doing it and they need to distinguish themselves from firms that just print your photos onto canvas. Unfortunately, even though he’d employed a web copywriter (rather than The Web Copywriter) and an SEO guy, site traffic had been poor, and conversions had been low. What was the problem?

No evidence of SEO

The site had a Google PageRank of 3/10 which wasn’t bad but it showed no evidence of being optimised at all. It had poor (and repetitive) meta page titles, few relevant h tags, no highlighting and no terms being emphasised. I was left thinking, “Which bits did the SEO guy optimise exactly?”.

Why Keyword Analysis Tools need to be used with discretion

I asked to look at the SEO guy’s keyword analysis and discovered that they’d recommended “unusual gifts” as the best keyword for this business. Why? Because their Keyword tool said it had the highest Keyword Effectiveness Index (KEI).

KEI is a measure that you’ll use in SEO to try to unearth a niche keyword but it needs to be used with discretion. How many people who are looking for “unusual gifts” will want this offering? How many will you actually convert? Meanwhile, you have failed to optimise for the keywords that would attract people who are actually looking to convert their photos into personalised pop art portraits on convas.

Revisiting Keyword Analysis

I used Wordtracker with its UK database option to identify a bunch of keywords that are popular in this category and was surprised at the results.

1. “personalised pop art”
2. “personalised art”
3. “personalised wall art”
4. “personalized wall art”
5. “personalised pop art portrait”

Who would have thought that “personalised pop art” would be the most popular – for a factor of almost two.
“Pop art portraits” and “pop art canvas” were also rated highly.

“Photos on canvas” was searched for much more frequently than any of these – but it’s too broad and too competitive. You get those people who just want to put their photos on canvas and you’re competing in a very crowded and better resourced market.

But before making any recommendations, I wanted to see what Dave’s competitors were doing?

Which keywords? Look at your competitors

Dave had identified the number one competitor as You Are Art so I checked out their site and guess what I found? They were optimising for the terms that Wordtracker had identified. What’s more, Google ranked them #1 for these terms. Clearly they must be the right terms. But could Dave’s firm hope to compete?

Can you compete for the prime keywords?

This competitor only had a Google PageRank of 3/10 – the same as Dave – and its page titles weren’t as good as they could be. Other competitors who were ranked highly also weren’t too intimidating. So I recommended that Dave optimise for these keywords and rattled off some meta tags at very affordable rates (ie free). But I didn’t stop there.

Domain names – .co.uk vs .net and usability

Dave’s domain name – www.photo2Art.net – was problematic. Firstly, it’s a .net domain, which means that when people in the UK look at a Google search results page, they can’t be sure whether it’s a UK firm or not. Secondly, if people have been to the site, when they come back – assuming they remember your name – they are more likely to go to photo2art.co.uk than photo2art.net. I sure did.

A keyword optimised domain name

It’s always a good idea to try to have a domain name that includes keywords – particularly if you are first and foremost an online business. While www.personalisedart.co.uk and www.personalised-art.co.uk were both taken, www.personalisedpopart.co.uk was not. So the domain name with the most searched for keyword phrase in the category was available. Fabulous. They bought that. But I made a further recommendation.

Domain name usability and defending your turf

I said they should also buy www.personalised-pop-art.co.uk for three reasons. Firstly, Google will rank more highly a domain that has words delineated. So it will prefer www.personalised-pop-art.co.uk over www.personalisedpopart.co.uk.

Secondly, it’s easier to read on a Google Search Results page. People can look at it and at a glance see exactly that it is “personalised-pop-art” whereas “personalisedpopart” is much harder to discern and can be read as “personalised po part” amongst others.

The final reason is a defensive move. Because it’s a better domain name, you don’t want anyone else to get it.

So I recommended they set up the site as www.personalised-pop-art.co.uk. However. when they tell people where to go, they should say “personalisedpopart.co.uk” because it’s easier to remember. They then redirect all traffic from www.personalisedpopart.co.uk to www.personalised-pop-art.co.uk.

But – and this is a very big but – I said they MUST use a 301 Permanent Redirect from all their old pages to their new ones. This way they get the advantage of the SEO improvements while preserving their existing PageRank.

Practise what you preach

I do this with my own Web Copywriter domains. I own web-copywriter.com.au and the site is set up there, but I also own webcopywriter.com.au and I use this for my email address because it’s easier to type in and remember. I also own thewebcopywriter.com.au. Domain names are partly about SEO, partly about usability and partly about keeping your competitors at bay.

Beyond SEO

I have also recommended that Dave rejig his information architecture (IA) and website copywriting to make it clearer, cleaner and more action-oriented. I wanted him to implement Persuasive Architecture. This means guiding people through your site step by step, massaging them past all of their psychological barriers in turn until they WANT to press that order button. But this will have to wait – and I might have to get him to part with a few sheckels for that.

I also said that link building was important and that they should get themselves listed on a reputable gifting website. Those inbound links from high ranking sites are gold.

Watch this space

The recommendations are in. Let’s see how they go. I’ll keep you posted.

A recent experience with a client is a reminder that a little Search Engine Optimisation (SEO) knowledge can be worse than none at all.

The SEO pitch that wasn’t

I heard back that the client loved my SEO stuff and had adopted all my “recommendations”. I found this interesting because I didn’t recall making too many recommendations.

I was invited by an agency to pitch for a significant bit of new business and put in several days work analysing the SEO of their existing site and the opportunity in their sector. The prognosis was quite exciting. Unfortunately, after sitting through a couple of hours of presentations by the Strategy and Creative guys, when it came time for my bit, they said, “Sorry, no, we don’t need to hear that.” Great.

They loved my SEO and had adopted all my “recommendations”

However, my presentation was included in the pitch document, and a few days later I heard back that the client loved my SEO stuff and had adopted all my “recommendations”. I found this interesting because I didn’t recall making too many recommendations. I’d suggested that they buy a couple of domain names – so I assumed they must have been talking about this. But I thought I’d just check out their site. In the immortal words of Britney Spears, “OMIGOD!”.

SEO is not a trowel

Their site was a total SEO abomination. I had identified the five most popular keywords in the category but had gone on to say that there was no point trying to optimise for these terms because they were too broad and too popular. They had put these 5 essentially useless SEO keywords EVERYWHERE – in meta page titles, alt tags, keywords and descriptions tags. It was total SEO Spamsville. Horrified, I called the client.

Couldn’t I just give her the SEO over the phone?

I told her that she had misinterpreted my “recommendations” and that she was at grave risk of dropping dramatically in Google’s search rankings. Now, strangely, I expected at this point that I might be commissioned to complete the job that I had started. But, no. She didn’t want to pay for any SEO – couldn’t I just tell her over the phone? This is a client that was spending $200k for a website. I told her that no, that wouldn’t be possible.

Skimping on SEO is a distortion of priorities

This client was selling product on line. It was an e-commerce site. Now, strategy is important. And design is important. But for a few thousand dollars, she could have optimised the site and actually generated some free web traffic. It’s a great shame. Because with just a little professional SEO help, some people might actually have got to see her $200k site.

Before you go getting any Tom, Dick or Harry.com to link to your site …

Everyone says Link Building is important but you really wish it wasn’t because it’s such a tedious process. Here’s the motivation you’ve been looking for. In a recent survey of SEO experts, they identified the top 10 contributors to a website’s Google Search Ranking – and 7 out of 10 involved links!

Survey of SEO experts on factors affecting Google Search Ranking

In the States, seomoz conducted a survey of 37 leading experts on organic Search Engine Optimisation. They asked them to rank the importance of a huge range of factors. What helped your Google Search Ranking? What hurt your Google Search Ranking? They then compiled the collective wisdom and came up with a list of the top ten positive SEO factors – and the top 5 negative SEO factors.

What is the most important SEO factor?

So what was the sophisticated SEO technique identified by these experts as the most important factor contributing to your site’s Google search ranking? The humble Meta Page Title. Those 60 characters that are available to you across the top of the web browser. The bit of your site that might currently say “Home”. As Christine Churchill said, “If you have time to do only one SEO action on your site, take the time to create good titles”.

How important is link building to your Google Search Ranking?

According to this group, link building is VERY important to your site’s ranking. In fact, of the top ten factors they identified, a whacking 7 of them involved links.

Top 10 Positive SEO Factors

1. Keyword Use in Title Tag
2. Anchor Text of Inbound Link
3. Global Link Popularity of Site
4. Age of Site
5. Link Popularity within the Site’s internal structure
6. Topical Relevance of Inbound Links to site
7. Link Popularity of Site in Topical Community
8. Keyword Use in Body Text
9. Global Link Popularity of Linking Site
10. Topical Relationship of Linking Page

So, go build some links, huh? Simple. Well, maybe not.

How important is GOOD link building to your Google search ranking

Before you go getting any Tom, Dick or Harry.com to link to your site, there is some more sobering information for you to digest. Of the Top 5 Negative Factors influencing your Google Search Ranking, 2 of them involved links.

Top 5 Negative SEO Factors

1. Server is Often Inaccessible to Search Engine Bots
2. Content is Very Similar or Duplicate of Existing Content in the Index
3. External Links to Low Quality/Spam Sites
4. Participation in Link Schemes or actively selling links
5. Duplicate Title/Meta Tags on many pages

So, you need links but you need quality links. Motivated? I sure am.

For the full article on SEO factors affecting Google Search ranking, click here.

Americans and Australians have a different vocabulary. It’s not ‘petrol’, it’s ‘gas’. It’s not ‘takeaway’, it’s ‘to go’. It’s not an ‘invasion’ of Iraq, it’s a ‘liberation’.

Everything I’d read said that Wordtracker was the Keyword Analysis tool of choice for the serious SEO professional. But there are two reasons why it’s of limited value to local Search Engine Optimisation operators – the relevance of its data, and its very ordinary usability.

Is Wordtracker all it’s cracked up to be?

Most US SEO professionals will tell you that Wordtracker is the best keyword analysis tool on the market. Peter Kent says it – though he acknowledges a commercial relationship with them. But he’s not alone. So I left the comfort of Google’s keyword tools and explored Wordtracker but was totally underwhelmed.

Wordtracker’s woeful usability

The first thing that will strike any self-respecting SEO professional is just what a naff site Wordtracker is. It looks old and dated. But, worse than that, its interface is not intuitive – to say the least – and it just doesn’t let you do what you want to do.

Control over the keywords you choose

Wordtracker’s strength is that it really does throw up an awful lot of keyword suggestions. In an increasingly crowded market where everyone is looking to carve out a keyword niche, this is pretty useful. However, what I’ve found is that it’s far too hard to control what you include and exclude. And then you’ve got to export the data for inclusion in an SEM campaign. But, its failings are more fundamental than that.

Wordtracker tells you what Americans search for

The whole purpose of doing Keyword Analysis is to identify what your customers are searching for when they come onto the net. Now, while Wordtracker might tell you what US customers search for on the net, there is no guarantee that Australian users search for the same terms.

For Australian SEO work you need Australian search data

You may have noticed that Americans and Australians talk differently. It’s not just the difference in accents. We have a different vocabulary – in almost everything. It’s not petrol, it’s gas. It’s not takeaway, it’s “to go”. It’s not an invasion of Iraq, it’s a liberation. This different use of language is going to have serious consequences in Keyword Analysis. So, American-dominated data is of limited value – unless you have a global market. If your market is Australian, you need Australian data.

Why I prefer to use Google’s keyword tools

I still use Wordtracker – hell, I’ve paid the hefty annual subscription so I’m going to get my money’s worth. But my two preferred tools are both by Google – and not just because they are free. Google’s Keyword Tool and its Traffic Estimator have the huge fundamental advantage over Wordtracker that you can look at purely Australian results. Or purely NSW results. Or purely Sydney results. And know much more accurately what your customers are looking for.

This post is no longer valid – for an update on the SEO effect of Domain names and hypens, look at this more recent post.

Here’s a little test for you. Your name is Ray Costanza. You’re starting a new company and you want to sell drill bits. Should your domain name be www.raycostanza.com.au or www.drillbits.com.au? Well, maybe neither. Here Max Webster looks at SEO and Domain name considerations.

Using Keywords in your Domain Name is good for SEO

Your domain name is the first thing the search engine spiders see and their first clue to what your site is about. So, ideally, you want your domain to include keywords. So, if you sell drill bits, and the domain name www.drillbits.com.au is available, then this would be a good domain name, wouldn’t it? A better name than www.raycostanza.com.au. But perhaps not ideal.

SEO, Domain Names and Hyphens or Dashes

When Google looks at www.drillbits.com.au, it can read the words “drill” and “bits”, so it will know this site is likely to have something to do with drill bits. So, that’s good. However, if Google looks at www.drill-bits.com.au or www.drill.bits.com.au, it will rate those names higher than www.drillbits.com.au. This is kind of ironic – given that people tend to race out and buy domain names that run keyword together, whereas domains with the keywords separated by hyphens are very often still available. So, you should make www.drill-bits.com.au your domain name, right? Well, not necessarily.

Balancing SEO with Usability and Memorability

The problem is, it’s harder to type a dash or hyphen in a domain name than it is to just run the keywords together. So, from a usability point of view, www.drillbits.com.au is preferable. What’s more, it’s harder to get people to remember a domain name that includes a hyphen. For example, you’d prefer to be able to tell people that they should go to drillbits.com.au rather than drill-dash-bits-dot-com-dot-au – particularly if you’re running a radio ad campaign. You also won’t capture the person who just types in drillbits.com.au to see what comes up. So what’s the solution?

Buying multiple domain names and redirecting

The ideal solution would be:

1. Buy www.drill-bits.com.au and make this your main website domain name
2. Buy www.drillbits.com.au and redirect it to www.drill-bits.com.au
3. Buy www.raycostanza.com.au and redirect it to www.drill-bits.com.au as well
4. Use www.drillbits.com.au on all your company stationery
5. Have all your company email addresses include the “drillbits” name (e.g. ray@drillbits.com.au)

This would give you the best of all worlds:

• The best SEO performance because Google loves www.drill-bits.com.au
• The best usability and memorability because people get to use www.drillbits.com.au
• And your highschool sweetheart can track you down by typing in www.raycostanza.com.au

Of course, we can’t always get the domain names we want. We’ll talk about some options in that situation in another post.

Self interest aside, doing your own website copywriting is a false economy that can cost you in search traffic, sales conversions and brand development.

Paying top dollar for design but doing your own copy means you end with a David Beckham website – it looks good but the voice is a right turn-off.

Now, this might seem like a self-serving post. Of course, I’m going to say you’re stupid to do your own website copywriting. But there are at least 3 good reasons why it’s dumb to write your own website copy. (Unless you happen to be me.)

1. Google Search ranking. The ability of your website to generate sales depends largely on its Google Search ranking. And your Google ranking depends on its level of Search Engine Optimisation (SEO). You need to choose the right keywords and then optimise for those terms through meta tags, the body content and links.

Now some people think they understand SEO but this is an area where a little knowledge is a dangerous thing. I had a client who didn’t want to pay for SEO and made a right pig’s ear of it. They didn’t go up the rankings – but down. Way down!!! For the sake of a few thousand dollars, this company will have lost thousands of dollars in sales. A good website copywriter is a good SEO copywriter and will easily repay the investment in increased site traffic.

2. Online Sales Conversions. When people get to your site, your copy needs to convert this visitor into a customer. This is a combination of what you say, how you say it, and the different access points you give to the visitor. A good website copywriter won’t limit themselves to the copy – they’ll feed back to the designers and the information architects to improve the sales effectiveness of the site. A good website copywriter will increase the probability that people actually buy something from you – rather then disappear into the ether.

3. Brand Development. Companies seem quite happy to pay a squillion for website design but then want to get cheap on the copy. But when you pay top dollar for design and go DIY on copy, you end up with a David Beckham website – it looks good but the voice is a right turn-off.

You might be a competent writer, have sound grammar and  excellent punctuation. You might be able to communicate perfectly. But, with all due respect, you are unlikely to bring the verve, life and character that a professional writer can. A good website copywriter can turn your brand from an also ran into the cock of the roost.

In the grand scheme of things, website copywriting is only a small percentage of a total website budget. But it can make a huge difference to your website traffic (through SEO), your sales conversions and the voice your website projects to the world. Don’t let your website be a squeaky Becks. Let it be a smooth talking George Clooney. Hire the Web Copywriter today.