September 27th, 2008 — Case Study, Domain names, SEO
I mentioned a while ago that I was doing SEO work for a little pop art canvas firm in the UK called Personalised Pop Art. I can report that after just a couple of weeks they’ve gone from nowhere in the Google Search rankings to #9. But we’re about to do something that should get us to the top three.

Proof that Personalised Pop Art has said goodbye to web anonymity.
Simple SEO still gets results
I haven’t done anything especially clever. Just good basic on-page SEO:
- Unique and keyword-rich page titles
- Unique meta descriptions
- Unique meta keywords – for what they’re worth
- Keyword-rich h tags
But we’re not done yet.
Dumping the hyphen from the domain name
I wrote recently about the spectacular results I’d achieved by dumping the dash from my domain name. In moving from www.web-copywriter.com.au to www.webcopywriter.com.au, I’d gone from #29 to #1 overnight. (Admittedly, after that brief flirtation with top spot, I’m now down to #2 but we’ll be back) We’re about to repeat the trick.
Responding to SEO’s changing algorithms
Search engines used to prefer domain names with hyphens. Now they don’t. It was potentially risky changing my domain – and it’s a pain to have to get people to change links. (For them too). But it worked in spades. So now www.personalised-pop-art.co.uk is about to become www.personalisedpopart.co.uk. I’ll keep you posted on the results.
September 24th, 2008 — Domain names, SEO, SEO results
I’ve just conducted a live experiment on the SEO effect of a hyphen in domain names and the impact has been swift and spectacular. By dumping the dash from my domain name, my site has leapt in the Google rankings from 29th yesterday to #1 today.
“Hyphenated is not only not better, but in this day and age is clearly worse” Aaron Wall SEO Book
“This is what makes SEO so tricky. The rules are unpublished. And they keep changing”

In the SEO dash, the hyphen turned out to be Ben Jonson
Conventional SEO Domain Naming Wisdom
In his Dummies Guide to SEO, Peter Kent said that if you have a choice of domains between rodentracing.com and rodent-racing.com then you choose the latter. Google, he said, would rank rodent-racing.com more highly. So, when choosing my own domain name, I selected web-copywriter.com.au. But I also bought webcopywriter.com.au and thewebcopywriter.com.au as defensive moves.
Hitting a Google Ranking brick wall
My site web-copywriter.com.au was ranking reasonably well – particularly since it’s only been around a few months:
- #1 web copywriter sydney
- #1 seo copywriter sydney
- #4 website copywriting
But, ironically, for “web copywriter”, the highest I’d reached was about #19 and sometimes I’d languish down in the 40s. Give it time, I thought. But it didn’t get better. Recently I was 29th. And I couldn’t see why domains without hyphens were performing very well – contrary to Peter Kent’s assertions (at least in his book).
Going to Aaron Wall – the SEO source
I decided to join the renowned SEO Book online community and invited their thoughts on the issue. Specifically, would they still recommend using the hyphen? Here is what the SEO guru, Aaron Wall himself, had to say:
“Hyphenated is not only not better, but in this day and age is clearly worse. I would be more inclined to use the version of the domain without the hyphen because it is easier to remember, easier to market, and because some search engines (like Google and Live) give exact match domains a ranking bonus (with a hyphen you lose that bonus).”
There you have it. So, I switched my domain from web-copywriter.com.au to webcopywriter.com.au. How would it affect my ranking?
Waiting for Google to index
You know what it’s like when you launch a new domain – constantly checking to see whether Google has indexed it. It had been about 4-5 days and nothing. Then, just this afternoon, up it popped. Only 4 of the 40 odd pages had indexed, but it was a start. And how did the new domain rank?
The SEO jury is in. The dash is out
Now you wouldn’t think the effect would be immediate. Particularly since so few pages have indexed. But, no. The effect was quick and spectacular. Yesterday, on google.com.au, “from pages from Australia”, my site was ranked 29th. Today, for “web copywriter”, it’s ranked #1. Now, that is what I call a D-R-A-M-A-T-I-C rise.
The shifting sands of SEO
This is what makes SEO so tricky. The rules are unpublished. And keep changing. What was once recommended is now discouraged. But, for the moment, I can categorically report that a domain name with www.keyword1keyword2.com is infinitely better than one with www.keyword1-keyword2.com. And, I can report this from the lofty eminence of Google’s #1 ranked “web copywriter”.
August 15th, 2008 — Case Study, Domain names, H tags, Meta tags, Page URLs, Persuasive Architecture, SEO, SEO results
Some SEO tips from the Web Copywriter are hopefully going to lift the Google Search Ranking of a UK company that turns photos into Personalised Pop Art on canvas.
Which bits did the SEO guy optimise exactly?
Email Marketing leads to SEO opportunity
I recently sent out a Web Copywriter email update and heard back from a mate I used to play tennis with when I lived in Brighton, UK. Dave – who’s worked for some of London’s top design consultancies – had just created a website and invited me to take a look.

UK Personalised Pop Art firm, Photo2Art's website - Before
Personalised Art – turning photos into pop art portraits on canvas
His business is called Photo2Art and the idea is that they turn your photos into Andy Warhol-inspired pop art portraits on canvas. A cute idea but they’re not the only ones doing it and they need to distinguish themselves from firms that just print your photos onto canvas. Unfortunately, even though he’d employed a web copywriter (rather than The Web Copywriter) and an SEO guy, site traffic had been poor, and conversions had been low. What was the problem?
No evidence of SEO
The site had a Google PageRank of 3/10 which wasn’t bad but it showed no evidence of being optimised at all. It had poor (and repetitive) meta page titles, few relevant h tags, no highlighting and no terms being emphasised. I was left thinking, “Which bits did the SEO guy optimise exactly?”.
Why Keyword Analysis Tools need to be used with discretion
I asked to look at the SEO guy’s keyword analysis and discovered that they’d recommended “unusual gifts” as the best keyword for this business. Why? Because their Keyword tool said it had the highest Keyword Effectiveness Index (KEI).
KEI is a measure that you’ll use in SEO to try to unearth a niche keyword but it needs to be used with discretion. How many people who are looking for “unusual gifts” will want this offering? How many will you actually convert? Meanwhile, you have failed to optimise for the keywords that would attract people who are actually looking to convert their photos into personalised pop art portraits on convas.
Revisiting Keyword Analysis
I used Wordtracker with its UK database option to identify a bunch of keywords that are popular in this category and was surprised at the results.
- “personalised pop art”
- “personalised art”
- “personalised wall art”
- “personalized wall art”
- “personalised pop art portrait”
Who would have thought that “personalised pop art” would be the most popular – for a factor of almost two.
“Pop art portraits” and “pop art canvas” were also rated highly.
“Photos on canvas” was searched for much more frequently than any of these – but it’s too broad and too competitive. You get those people who just want to put their photos on canvas and you’re competing in a very crowded and better resourced market.
But before making any recommendations, I wanted to see what Dave’s competitors were doing?
Which keywords? Look at your competitors
Dave had identified the number one competitor as You Are Art so I checked out their site and guess what I found? They were optimising for the terms that Wordtracker had identified. What’s more, Google ranked them #1 for these terms. Clearly they must be the right terms. But could Dave’s firm hope to compete?
Can you compete for the prime keywords?
This competitor only had a Google PageRank of 3/10 – the same as Dave – and its page titles weren’t as good as they could be. Other competitors who were ranked highly also weren’t too intimidating. So I recommended that Dave optimise for these keywords and rattled off some meta tags at very affordable rates (ie free). But I didn’t stop there.
Domain names – .co.uk vs .net and usability
Dave’s domain name – www.photo2Art.net – was problematic. Firstly, it’s a .net domain, which means that when people in the UK look at a Google search results page, they can’t be sure whether it’s a UK firm or not. Secondly, if people have been to the site, when they come back – assuming they remember your name – they are more likely to go to photo2art.co.uk than photo2art.net. I sure did.
A keyword optimised domain name
It’s always a good idea to try to have a domain name that includes keywords – particularly if you are first and foremost an online business. While www.personalisedart.co.uk and www.personalised-art.co.uk were both taken, www.personalisedpopart.co.uk was not. So the domain name with the most searched for keyword phrase in the category was available. Fabulous. They bought that. But I made a further recommendation.
Domain name usability and defending your turf
I said they should also buy www.personalised-pop-art.co.uk for three reasons. Firstly, Google will rank more highly a domain that has words delineated. So it will prefer www.personalised-pop-art.co.uk over www.personalisedpopart.co.uk.
Secondly, it’s easier to read on a Google Search Results page. People can look at it and at a glance see exactly that it is “personalised-pop-art” whereas “personalisedpopart” is much harder to discern and can be read as “personalised po part” amongst others.
The final reason is a defensive move. Because it’s a better domain name, you don’t want anyone else to get it.
So I recommended they set up the site as www.personalised-pop-art.co.uk. However. when they tell people where to go, they should say “personalisedpopart.co.uk” because it’s easier to remember. They then redirect all traffic from www.personalisedpopart.co.uk to www.personalised-pop-art.co.uk.
But – and this is a very big but – I said they MUST use a 301 Permanent Redirect from all their old pages to their new ones. This way they get the advantage of the SEO improvements while preserving their existing PageRank.
Practise what you preach
I do this with my own Web Copywriter domains. I own web-copywriter.com.au and the site is set up there, but I also own webcopywriter.com.au and I use this for my email address because it’s easier to type in and remember. I also own thewebcopywriter.com.au. Domain names are partly about SEO, partly about usability and partly about keeping your competitors at bay.
Beyond SEO
I have also recommended that Dave rejig his information architecture (IA) and website copywriting to make it clearer, cleaner and more action-oriented. I wanted him to implement Persuasive Architecture. This means guiding people through your site step by step, massaging them past all of their psychological barriers in turn until they WANT to press that order button. But this will have to wait – and I might have to get him to part with a few sheckels for that.
I also said that link building was important and that they should get themselves listed on a reputable gifting website. Those inbound links from high ranking sites are gold.
Watch this space
The recommendations are in. Let’s see how they go. I’ll keep you posted.
August 6th, 2008 — Domain names, Page URLs, SEO
This post is no longer valid – for an update on the SEO effect of Domain names and hypens, look at this more recent post.
Here’s a little test for you. Your name is Ray Costanza. You’re starting a new company and you want to sell drill bits. Should your domain name be www.raycostanza.com.au or www.drillbits.com.au? Well, maybe neither. Here Max Webster looks at SEO and Domain name considerations.
Using Keywords in your Domain Name is good for SEO
Your domain name is the first thing the search engine spiders see and their first clue to what your site is about. So, ideally, you want your domain to include keywords. So, if you sell drill bits, and the domain name www.drillbits.com.au is available, then this would be a good domain name, wouldn’t it? A better name than www.raycostanza.com.au. But perhaps not ideal.
SEO, Domain Names and Hyphens or Dashes
When Google looks at www.drillbits.com.au, it can read the words “drill” and “bits”, so it will know this site is likely to have something to do with drill bits. So, that’s good. However, if Google looks at www.drill-bits.com.au or www.drill.bits.com.au, it will rate those names higher than www.drillbits.com.au. This is kind of ironic – given that people tend to race out and buy domain names that run keyword together, whereas domains with the keywords separated by hyphens are very often still available. So, you should make www.drill-bits.com.au your domain name, right? Well, not necessarily.
Balancing SEO with Usability and Memorability
The problem is, it’s harder to type a dash or hyphen in a domain name than it is to just run the keywords together. So, from a usability point of view, www.drillbits.com.au is preferable. What’s more, it’s harder to get people to remember a domain name that includes a hyphen. For example, you’d prefer to be able to tell people that they should go to drillbits.com.au rather than drill-dash-bits-dot-com-dot-au – particularly if you’re running a radio ad campaign. You also won’t capture the person who just types in drillbits.com.au to see what comes up. So what’s the solution?
Buying multiple domain names and redirecting
The ideal solution would be:
- Buy www.drill-bits.com.au and make this your main website domain name
- Buy www.drillbits.com.au and redirect it to www.drill-bits.com.au
- Buy www.raycostanza.com.au and redirect it to www.drill-bits.com.au as well
- Use www.drillbits.com.au on all your company stationery
- Have all your company email addresses include the “drillbits” name (e.g. ray@drillbits.com.au)
This would give you the best of all worlds:
- The best SEO performance because Google loves www.drill-bits.com.au
- The best usability and memorability because people get to use www.drillbits.com.au
- And your highschool sweetheart can track you down by typing in www.raycostanza.com.au
Of course, we can’t always get the domain names we want. We’ll talk about some options in that situation in another post.